Shipping & Returns
Shipping
Every piece is made-to-order. We don't carry deadstock — keeps the drops small and the catalog clean.
- Production: 3-6 business days before your order ships.
- US delivery: 5-7 business days after shipping.
- International: 10-20 business days after shipping.
- Free shipping: on US orders over $100. Use code FREERIDE.
- Tracking: emailed the moment your order leaves the press.
Returns
We stand behind every piece. If something arrives damaged or wrong, we make it right — full stop.
- Email hello@thehwysco.com within 14 days of delivery.
- Include your order number + photos of the issue.
- We replace or refund — your call.
Note: Since each piece is made-to-order, we don't accept returns for size or color preference. Check the size guide before you order.
Wrong address
Reach us within 4 hours of placing the order. After that, the order goes to production and we can't change it.
LXXXII.