FAQ

Frequently Asked Questions

How long does shipping take?

Production is 3–6 business days. US delivery 5–7 business days after shipping. International 10–20 business days. Free shipping over $100 with code FREERIDE.

How do your pieces fit?

We cut boxed, not slim. If you're between sizes, size up. See the size guide for chest and length measurements.

Can I return a piece?

Damaged, defective, or wrong-item returns within 14 days. We don't accept size/color preference returns since every piece is made-to-order. See refund policy.

Where do you ship from?

Miami, FL. Through our fulfillment partner.

Do you do international shipping?

Yes — worldwide. Delivery times vary 10–20 business days.

What does LXXXII mean?

82 in Roman numerals. The year the route opened. The mark on every piece. Read the full story on The Route page.

When's the next drop?

Sign up for The Route — you'll know 48 hours before everyone else.

Do you do wholesale?

Email hello@thehwysco.com with your store name + location.

How do I contact support?

Email hello@thehwysco.com. A real person reads it.

LXXXII.